TERMS OF USE

Welcome to Supportive Living Solutions, LLC’s website (the “Site”). These Terms of Use are intended for all uses of the Site, however, additional restrictions, privacy polies and conditions may apply, and these Terms of Use may be periodically amended. Use of the Site is subject to these Terms of Use. Supportive Living Solutions may modify these terms and conditions at any time, and such modifications shall be effective immediately at the time the modified terms and conditions are posted on Supportive Living Solutions’ Site. You agree to review the terms of use each time you visit the Site to remain aware of such modifications, and your accessing or using the Site constitutes your acceptance of these terms of use as they appear at the time of your use.

 

Disclaimer – Use of Site content for medical advice, diagnosis or treatment is prohibited.

The sole purpose of the content on the Site is to provide general educational information as to what services may potentially be available through Supportive Living Solutions, LLC, a Minnesota limited liability company, (“Supportive Living Solutions”), and to potentially provide a method to contact Supportive Living Solutions regarding general inquiries concerning the potential availability of Supportive Living Solutions’ services. Nothing in this Site shall be considered, or used as a substitute for medical/professional health care advice, diagnosis or treatment. Talk to your qualified, licensed health care provider for health care advice, diagnosis and treatment, including your specific medical needs.

None of the information offered through this Site represents or warrants that any particular service is effective, appropriate or safe for you. Always seek the advice of a qualified, licensed health care provider with any questions regarding personal health or medical conditions. If you have or suspect that you have a medical problem or condition, please contact a qualified, licensed health care professional immediately. If you are experiencing a medical emergency in the United States, call 911 for emergency help on the nearest phone.

 

You must be 18 or older to use this Site.

The Site is intended for use by individuals 18 years of age or older. This website is not directed for use by children under the age of 18.

 

Certain activities on Site

To the fullest extent allowed by law, by using this Site, you agree to refrain from:

  • Uploading or transmitting any communications or content of any type that may infringe or violate any rights of any party.
  • Using this Site for any unlawful or illegal purpose.
  • Using this Site as a means to distribute any unsolicited material to any third party, including advertising material.
  • Using this Site to disseminate or transmit material that is unlawful, illegal, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful or embarrassing to any other person or entity.
  • Interfering with the proper functioning of this Site.
  • Using this Site to transmit protected heath information (PHI) as defined by the Health Care Portability and Accountability Act (HIPAA) or other confidential information.
  • Using this Site for medical or other health care advice, diagnosis or treatment.
  • Relying on this Site to create a client or other confidential relationship with Supportive Living Solutions.  

If you use any part of the Site, you agree that you do not regard any of the information that you transmit as “confidential” or protected health information, and you agree to accept responsibility for all activities that occur as a result of your use of the Site to the fullest extent allowed by law.

Termination of Access/Use

Supportive Living Solutions may, in its sole discretion, terminate your use of the Site at any time. Supportive Living Solutions reserves the right to change, suspend or discontinue any or all aspects of the Site at any time without prior notice.

Indemnity

You agree that you will indemnify Supportive Living Solutions against any damages, losses, liabilities, judgments, costs or expenses (including reasonable attorneys’ fees and costs) arising out of a claim by a third party relating to actions taken by you on the Site.

Trademark and Copyright Notice

The marks “Supportive Living Solutions,” the Supportive Living Solutions’ energy-burst logo, the Supportive Living Solutions’ Recovery Advantage logo, the Supportive Living Solutions’ In-Home Solution logo, the Supportive Living Solutions’ Customized Living Advantage logo and the Supportive Living Solutions’ Housing First logo on the Site are trademarks and/or service marks of Supportive Living Solutions. All photos on the Site may be copyright protected, and Supportive Living Solutions may be the original owner of certain photos or may otherwise be using certain photos under license from a third party.

You may not copy, reproduce, disseminate, republish, or otherwise transmit any of these materials without prior written consent from the copyright owner(s). You understand and agree that every incident of ownership of these materials shall not transfer to you or any other person.

 

Additional Disclaimers

YOU UNDERSTAND AND AGREE THAT SUPPORTIVE LIVING SOLUTIONS’ SITE AND ANY SERVICES, CONTENT OR INFORMATION CONTAINED ON OR PROVIDED BY SUPPORTIVE LIVING SOLUTIONS’ SITE IS PROVIDED ON AN “AS IS” BASIS. SUPPORTIVE LIVING SOLUTIONS DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER (INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR NONINFRINGEMENT, OR THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE SITE OR ANY PRODUCTS, INFORMATION OR SERVICE PROVIDED THROUGH THE SITE. IN ADDITION, SUPPORTIVE LIVING SOLUTIONS DOES NOT GUARANTEE THAT USE OF SUPPORTIVE LIVING SOLUTIONS’ SITE WILL BE FREE FROM TECHNOLOGICAL DEFECTS INCLUDING, BUT NOT LIMITED TO, UNAVAILABILITY OF INFORMATION, DOWNTIME, SERVICE DISRUPTIONS, VIRUSES OR WORMS, AND YOU UNDERSTAND THAT YOU ARE RESPONSIBLE FOR IMPLEMENTING SUFFICIENT PROCEDURES AND CHECKPOINTS TO SATISFY YOUR PARTICULAR REQUIREMENTS FOR SECURITY, INTEGRITY AND ACCURACY OF DATA.

 

Site Errors

Nature and availability of services are subject to change without notice. Supportive Living Solutions reserves the right to correct any Site errors.

 

Limitations on Liability

THE USE OF THE SITE IS ENTIRELY AT YOUR OWN RISK, AND TO THE FULLEST EXTENT AS PERMITTED BY LAW, IN NO EVENT SHALL SUPPORTIVE LIVING SOLUTIONS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR ANY OTHER MONETARY OR OTHER DAMAGES, FEES, FINES, PENALTIES, OR LIABILITIES ARISING OUT OF OR RELATING IN ANY WAY TO THIS SITE, OR OTHER SITES ACCESSED THROUGH THIS SITE, AND/OR CONTENT OR INFORMATION PROVIDED HEREIN. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SITE IS TO STOP USING THE SITE. USER HEREBY EXPRESSLY ACKNOWLEDGES THAT THIS PARAGRAPH SHALL APPLY TO ALL CONTENT AND SERVICES AVAILABLE THROUGH THE SITE.

 

Third Party Website Links

The Site contains links to other sites operated by third parties, including but not limited to third party sites that may display the Supportive Living Solutions trademarks (“Third Party Site,” “Third Party Sites”). These links are available for your convenience and are intended only to enable access to these Third Party Sites and for no other purpose.

Supportive Living Solutions does not warrant or make any representation about the security, accuracy, quality, function, fitness for a particular purpose, merchantability or any other representation about any Third Party Site or its content. A link to a Third Party Site on the Supportive Living Solutions Site does not constitute sponsorship, endorsement, approval or responsibility for any Third Party Site. Supportive Living Solutions makes no representation or warranty as to any products or services offered on any Third Party Site. The conditions of use and privacy policy of any Third Party Site may differ substantially from the Term of Use, Privacy Policy and legal notices that apply to your use of the Site. Review the conditions of use for all Third Party Sites for more information about the terms and conditions that apply to your use of Third Party Sites.

 

Selection of Law and Jurisdiction

You agree that any dispute or claim (including personal injury claims) related to your use of Supportive Living Solutions’ Site is subject to the exclusive jurisdiction of Minnesota, and will be adjudicated pursuant to the laws of Minnesota. This agreement also applies to anyone claiming on your behalf.

 

Severability

All provisions herein are severable, and should a court of competent jurisdiction declare any provisions herein illegal or unenforceable, the remaining provisions shall remain in full force and effect.

 

How to Contact Us

For any questions regarding your use of this Site, you may contact us via email at info@gosupportive.com, or by mail at:

Supportive Living Solutions, LLC,

Attn: Joe Cuoco, Vice President

2515 Wabash Ave, Suite 300

St. Paul, MN 55112

 

 

PRIVACY POLICY

By using this Site, you consent and agree to the collection, use and disclosure of information in accordance with this privacy policy (“Privacy Policy”). This Privacy Policy sets forth Supportive Living Solutions, LLC’s agreement with you with regard to how we will handle information that is transmitted to us via this Site.

You should also read Supportive Living Solutions, LLC’s “Terms of Use” on this website (the “Site”). Policies specifically related to protected health information that we may maintain may be reviewed here: https://www.gosupportive.com/PrivacyNotice.html.

This policy applies to gosupportive.com, slsarrigoni.org and other Web addresses under the control of Supportive Living Solutions, LLC (Supportive Living Solutions).

 

Information that we collect

Supportive Living Solutions does not lease or sell the personal information you provide to us to any third party.

Supportive Living Solutions does not automatically collect information that would personally identify you unless you decide to provide it. By way of example and without limitation, if you choose to use one of our online, automated forms on the Site, except as required by law, the information that you provide will be shared only with those people within Supportive Living Solutions who need this information to respond or to otherwise decide what appropriate action, if any, is to be taken with regard to your communication, those persons within Supportive Living Solutions that will utilize the information to maintain and improve Supportive Living Solutions’ operations, and with third party service providers or suppliers who we have engaged. In circumstances where we have engaged service providers or suppliers, we will first obtain the agreement from those third parties not to use or disclose your personal information to the extent required by applicable law, except to help us provide services.

Use of personal information by third parties who we engage may include, by way of example and without limitation, reviewing the information collected through online automated forms to repair or maintain technical functionality or take action with regard to any inappropriate use of the Site.

By way of further example and without limitation, we may use the information we receive and collect for things like:

  • Responding to requests for information or services
  • Conducting research and analysis
  • Tailoring advertisements based on interactions with us
  • Operating, evaluating and improving our business

Non-personal information that may be automatically collected by the Web server that hosts the Site may include by way of example and without limitation, (a) the name of the domain and host from which the computer you are using accesses the Internet; (b) the IP address, browser and operating system of the computer that is accessing the Site; and (c) the Internet address of the website from which the browser linked directly to this Site.

To help us determine the effectiveness of Supportive Living Solutions’ advertising, we may use third-party hosted analytics tools that receive non-personal information from a visitor’s browser, including but not limited to, the site or the advertisement the visitor originated from, general geographic location, and the pages visited within the Site.

We may also provide third parties with non-personal information such as aggregate statistics about our visitors, traffic patterns and related site information.

We may retain your information for as long as needed for our operations, comply with our legal obligations, resolve disputes, and enforce our agreements.

Depending on the nature of your communication, it may be responded to, discarded and/or archived.

Although we purchase and endeavor to maintain a secure socket layering certificate, the Site does not provide a completely secure and confidential means of communication. It is possible that your communication may be accessed or viewed by another person while in transit to us. If you wish to keep your communication private, do not use email, email links or automated forms on the Site.

 

IP Addresses

Each internet protocol address (IP address) of each computer that accesses the Site is automatically collected by the Web server. The IP address is a unique number that is assigned to designate a computer every time the computer is used to access the Internet. Because many different persons can access the Internet via the same computer, and because it is possible to obtain a different IP address for a computer, the IP address does not definitively, conclusively identify the person using the Site. We may use IP addresses in aggregate form to understand how the Site or advertisements from Supportive Living Solutions are being used and how we may better serve visitors to the Site. However, with the exception of violations of the Privacy Policy and Terms of Use, we do not manually review IP address in an attempt to investigate and further our efforts to ultimately discover the identity of the person that has used the Site.

 

Tracking and Cookies

We do not presently use cookies on our site. However, third party cookies may be used at certain websites accessible through links on our Site. The use of third party cookies, Web beacons and similar technologies by any third party ad network provider is governed by each third party’s specific privacy policy, not this one.

 

Privacy Measures

We endeavor use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. We purchase and endeavor to maintain a secure socket layering (SSL) certificate to provide encryption technology in an effort to protect transmitted information. However, Supportive Living Solutions cannot warrant, guarantee or otherwise ensure the security of any information you transmit to us, and you do so at your own risk.

Although we take reasonable steps to maintain the integrity and confidentiality personally identifiable information that you may provide, electronic transmissions via the Internet are not necessarily secure from interception, and we cannot absolutely guarantee the security or confidentiality of such transmissions.

To further protect your privacy, you may choose to not utilize the automated forms available on the Site, not use the email hyperlinks on the Site and not otherwise use the Site.

 

Protection of Privacy of Children

We are committed to protecting children’s privacy on the Internet, and we do not knowingly collect personal information from children.

 

Links to other websites

The Site contains links to other website, many of which have their own unique Privacy Policies and Terms of Use. Be sure to review those policies and terms should you choose to visit those websites. Supportive Living Solutions does not endorse and is not responsible for the information practices or privacy policies of third party websites that may be linked to or from our Site.

 

Changes to Privacy Policy

We may update our privacy policy at any time. The most updated version of our Privacy Policy will appear here.

 

How to Contact Us about the Privacy Policy

Supportive Living Solutions, LLC

Attn: Joe Cuoco, Vice President

2515 Wabash Ave, Suite 300

St. Paul, MN 55114

 

If you’ve contacted the website about a privacy-related concern and you do not believe your problem has been addressed, you may file a complaint with the Supportive Living Solutions chief security officer by calling the Supportive Living Solutions general number at 651-209-8490 and asking for the chief security officer.

Last updated: September 16, 2016